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Frequently Asked Questions
Find quick solutions to your questions from product details, shipping, to returns and exchanges.
What is the age requirement to purchase?
At High 90's, we are committed to responsible sales practices and only sell our products to customers who are of legal age. To use our site or purchase any of our products, you must be at least 21 years old or the minimum legal age for purchasing hemp and cannabis products in your jurisdiction, whichever is higher. By using our site, you confirm that you meet this age requirement
Are High 90's products legal?
High 90’s products are compliant with the 2018 Farm Bill, which legalized hemp and hemp-derived products at the federal level in the United States. Our hemp products contain less than 0.3% Delta 9 THC, adhering to the legal limit established by the Farm Bill. However, it is essential to check your state and local laws regarding specific cannabinoids, as some jurisdictions may have set regulations regarding hemp and cannabis products.
Are High 90's products lab tested?
Yes, all of our products undergo rigorous lab testing, including potency, cannabinoid profiles, residual solvents, heavy metals, microbiological screening, and chemical residue testing. View All Certificates of Analysis (COA).
Do you ship to all states across the United States?
High 90's products are compliant with the 2018 Farm Bill, which legalized hemp and hemp-derived products at the federal level in the United States. Our hemp products contain less than 0.3% Delta 9 THC, adhering to the legal limit established by the Farm Bill. However, it is essential to check your state and local laws regarding specific cannabinoids, as some jurisdictions may have set regulations regarding hemp and cannabis products.
Do you offer international shipping?
Unfortunately, at this time, we only offer our products within the United States and do not ship internationally.
Can I return my products?
All sales are final. Due to the nature of our products and compliance with state and federal laws, High 90's does not offer refunds or exchanges once an order has been processed and fulfilled.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please submit a request via our Contact Us page within 7 days of delivery. Be prepared to provide:
- A clear description of the issue
- Photographic evidence of the damage or incorrect item(s)
We will evaluate the request and, if approved, issue a replacement at our discretion. Replacements are subject to product availability and shipping timelines.
Third-Party Fulfillment Disclaimer
High90shemp.com utilizes third-party logistics (3PL) partners to handle storage, packing, and shipping. While we strive for high standards in service, we are not liable for delays, lost items, or damages caused during third-party handling or transit.